Cookies and Tracking Technology Notice

Last Updated: September 2025

1. Introduction

This Cookies and Tracking Technologies Notice ("Notice") explains what tracking technologies are and how we use them on our website. You should read this Notice to understand the tracking technologies we use, the information we collect, and how they are used.

For more details on how We use, store, and keep your data secure, see our Privacy Notice

We do not store sensitive personal information in the Cookies We use.

2. Interpretation and definitions

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

For this Notice:

"We", "Us", or "Our" means HeliumDoc and its affiliates.

"Website" refers to https://heliumhealth.com/helium-doc/

"You" means the individual accessing or using the website.

3. What are tracking technologies?

Tracking technologies, including cookies, web beacons, pixel tags, and scripts, are employed by websites and applications to collect user data. This data is used to personalise experiences, target advertisements, analyse traffic, manage content, store searches, detect fraud, and improve service functionalities.

4. The type of tracking technology we use

This website uses only cookies.

5. Cookies

Cookies are small files placed on your device by websites to record your browsing history. They usually do not contain personal identification but can be linked to your stored personal data.

We use the following cookies on our website:

  • Strictly Necessary Cookies: These cookies are required for our website to work properly in your browser.
  • Performance Cookies: These cookies are required for our website to work correctly in your browser.

We use five (5) cookies on our website, as described below:

NameProviderPurposeExpirationType
__cf_bmCloudflareThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.29 minutes 54 secondsThird-party/ Strictly necessary cookie
cookieyes-consentHelium HealthThis cookie is used to remember the user's consent to the use of cookies on the website.11 months, 4 weeksFirst-party / Strictly necessary cookie
_gaGoogle AnalyticsThis cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier.1 year, 1 monthFirst-party/Performance Cookie
_ga_WB2DX4QTVGGoogle AnalyticsThis cookie is used by Google Analytics to maintain the state of the session.1 year, 1 monthFirst-party/Performance Cookie
_ga_#Google AnalyticsThis cookie is used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions1 yearPerformance/First-Party

6. How to manage and delete your Cookie

Most web browsers are initially configured to accept cookies automatically. Unless you have changed your browser settings to reject cookies, our system will send cookies to your browser when you visit our Website. You can refuse to accept cookies by activating the appropriate browser setting. Depending on your browser, you can get more information by clicking on the following links:

7. Use of other tracking technologies

We also use the following tracking technologies:

Third-party providerType of Tracking TechnologyPurpose
Google AnalyticsFingerprintingGeneralThis is used to identify you when you visit other websites and relay the data to Google. Read Google’s privacy notice here.
CookieYesWeb beaconThis web beacon helps HeliumDoc manage cookie consent on the website. Read CookieYes' privacy notice here.
Google Tag ManagerWeb beaconThis is used to manage our website. Read Google’s privacy notice here.
Amazon S3PixelThis is used to provide highly scalable, secure, and durable cloud storage for our website assets such as images, videos, and HTML. Read AWS privacy notice here.
Cloudflare AnalyticsWeb beaconThis is used for tracking and analysing web performance and security metrics across all of our domains. Read Cloudflare's privacy notice here.

8. Withdraw your cookie consent at any time

If you do not want to accept cookies associated with your use of our Website, you can delete, block, or disable cookies through your browser settings. Please keep in mind, however, that disabling necessary cookies may impact the functionality of our website.

If you have any questions or complaints about this Cookie Notice, contact our Data Protection Officer at dpco@heliumhealth.com.

In the event of a complaint, users may direct such a complaint to us or the relevant supervisory authority.