1. Introduction
This Cookie Notice explains what Cookies are and how We use them. You should read this Notice to understand the type of cookies We use or the information We collect using cookies and how it is used. Cookies do not typically contain any information that personally identifies a user. However, the personal information we store about You may be linked to the information stored in and obtained from Cookies.
For more details on how We use, store and keep your data secure, see our Privacy Notice.
We do not store sensitive personal information in the Cookies We use.
2. Interpretation and Definitions
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For this Cookie Notice:
"HeliumDoc", "We", "Us", or "Our" refers to HeliumDoc and its affiliates and is available in Africa (including Nigeria, Kenya and Uganda) and the Gulf Cooperation Council (GCC) member states, namely Bahrain, Oman, Qatar, Saudi Arabia, Kuwait and the United Arab Emirates.
“Affiliates” refers to One Global Medical Technology Limited, Helium Health Limited, Meddy QSTP-LLC, and Meddy Technologies-FZE.
"Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, and contain details of your browsing history on that Website among their many uses.
"Website" refers to https://heliumdoc.com/.
"You" means the individual accessing or using the Website.
3. We use the following cookies on our Website:
- Strictly Necessary Cookies: These cookies are required for our website to work properly in your browser.
- Targeting (Advertisement) Cookies: These cookies are inserted for statistical and targeting purposes. These cookies can also be used to identify users.
- Performance Cookies: These cookies enable us to collect data in Google Analytics about how people use Our website. This data helps us improve our website for users.
We use 11 (eleven) cookies on Our Website, as described below:
| Name | Provider | Purpose | Expiration | Type |
|---|
| _hjAbsoluteSessionInProgress | Hotjar | The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information. | 30 minutes | Strictly Necessary/ First-party |
| _hjFirstSeen | Hotjar | The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information. | 30 minutes | Strictly Necessary/ First-party |
| _hjIncludedInSessionSample | Hotjar | The purpose of this cookie is to inform Hotjar whether a visitor is a part of the data sampling that your site's daily session limit specifies. | 2 minutes | Strictly Necessary/ First-party |
| _gcl_au | Google AdSense | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services | 3 months | Targeting/ First-party |
| __utmzzses | UTM Parameters | Set up by UTM Parameters used for advertising and tracking with Google Analytics | Session | Targeting/ First-party |
| _fbp | Meta | Used by Meta to deliver a series of advertisement products, such as real time bidding from third party advertisers | 3 months | Targeting/ First-party |
| IDE | DoubleClick | This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 1 year | Targeting/ Third-party |
| _hjSessionUser_78073 | Hotjar | This cookie is used to store a unique user ID. | 1 year | Strictly Necessary/ First-party |
| _hjSession_78073 | Hotjar | The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information. | 30 minutes | Strictly Necessary/ First-party |
| initialTrafficSource | Google Tag Manager | This cookie collects initial traffic source data | 1 year 11 months | First-party |
| mp_db63f6906ae1 | Mix Panel | This cookie is used for product analytics and to engage users. | 1 year | Performance/ First-party |
How to Manage and Delete Your Cookie
Most internet browsers are initially set up to accept cookies automatically. Unless you have adjusted your browser settings to refuse cookies, Our system will issue cookies when you direct your browser to Our Website. You can refuse to accept cookies by activating the appropriate setting on your browser. Depending on your browser, further information may be obtained via the following links:
If you have any questions or complaints about this Cookie Notice, You can contact Our Data Protection Officer at heliumdocprivacy@heliumhealth.com
In the event of a complaint, users may direct such a complaint to us or to the appropriate supervisory authority in their respective country.
